The Secret to 24/7 Customer Support Without Hiring Extra Staff: Landbot Chatbots
Imagine this: it’s 2 AM, a potential customer is browsing your website, curious but confused — and there’s no one around to answer their question. By morning, they’ve moved on… probably to a competitor.
That’s the reality of online business today. People expect instant support, no matter the hour. But building a 24/7 Customer Support team? That’s expensive, hard to manage, and often unrealistic — especially for small and growing businesses.
Here’s the good news:
With Landbot, you can offer round-the-clock customer support — without hiring a single extra person.
💬 What is Landbot?
In simple terms, Landbot is a no-code chatbot builder. It lets you create custom chatbots that talk to your customers, answer questions, collect leads, and more — all without writing any code.
You can easily set up bots for:
- Your website
- Facebook Messenger
Using a drag-and-drop builder, you control the entire conversation flow. Think of it as your virtual customer support agent — one that never takes breaks.
😴 Why 24/7 Customer Support Matters So Much
Let’s face it: customers don’t just shop between 9 to 5.
They might scroll through your product page at midnight, or want to check delivery details early in the morning. If they can’t find answers fast, they’ll bounce — sometimes forever.
🧠 Fact: Studies show over 50% of people leave a website if they don’t get quick answers.
That’s a missed sale.
Having a 24/7 Customer Support chatbot in place ensures you’re always there to:
- Answer questions
- Capture leads
- Guide users
- Support existing customers
Even when you’re asleep.
⚙️ What Can Landbot Actually Do?
Let’s break it down. With Landbot, you can:
✅ Answer FAQs Instantly
Set up answers to common questions like:
- “When will my order arrive?”
- “How do I return a product?”
- “Do you have this in stock?”
All automatic. No need for a live agent.
✅ Collect Leads While You Sleep
Even if you’re offline, Landbot can capture:
- Name
- Phone number
- Product interest
…and send it straight to your CRM or email.
✅ Integrate With Your Tools
Connect Landbot with apps like:
- Google Sheets
- Mailchimp
- HubSpot
- Zapier
That means less manual work for you, and a smoother flow for your team.
💸 The Money You’ll Save
Let’s do a quick comparison.
A single customer support agent can cost ₹25,000–₹80,000/month. Multiply that by 3 shifts for full 24/7 Customer Support coverage, and you’re looking at ₹2–3 lakhs/month.
Now compare that to Landbot’s plans — starting at just $30/month (₹2,500 approx).
That’s a huge saving, especially for small teams and solopreneurs.
📈 Real-World Example
One e-commerce store in India started using Landbot to answer questions about:
- Shipping
- Sizes
- Returns
- Offers
Within just 30 days:
- Their support tickets dropped by 60%
- Response times got 80% faster
- They saw a 15% jump in conversion rate
No new hires. Just smart automation.
