Thank you for visiting and shopping at Yaastra. We are committed to delivering your orders efficiently and providing a seamless experience. The following outlines our shipping policy.
1. Shipping Locations
We ship our products worldwide. Regardless of where you are, we strive to get your order to you promptly and securely.
2. Order Processing
Orders are processed within 1-3 business days.
Orders placed on weekends or public holidays will be processed the next business day.
Once your order is processed, you will receive a confirmation email at support@yaastra.com with the shipping details and tracking number (if applicable).
3. Shipping Methods & Delivery Times
We offer various shipping methods based on your location. Estimated delivery times may vary depending on your country:
Standard Shipping (7-15 business days)
Express Shipping (3-7 business days)
Please note that delivery times are estimates and not guaranteed due to potential delays caused by customs, weather conditions, or other unforeseen circumstances.
4. Shipping Costs
Shipping costs will be calculated and displayed at checkout. Fees vary depending on the destination, weight, and size of the package.
For international orders, customers may be responsible for customs duties and taxes applicable in their destination country.
5. Order Tracking
Once your order is shipped, we will send you a confirmation email with the tracking number and link to track your shipment. You can monitor your order’s status through our website or the carrier’s website.
6. Customs, Duties, and Taxes
Yaastra is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
7. Delayed or Lost Shipments
If your shipment is delayed beyond the expected delivery window, please contact us at support@yaastra.com. We will work with the carrier to resolve the issue.
8. Returns & Exchanges
For information on returns and exchanges, please refer to our Return Policy.
9. Contact Us
If you have any questions regarding our shipping policy, please email us at support@yaastra.com.
